Delivery

 

All jewellery items are despatched from our studios in Guernsey and Jersey. Please note that deliveries will arrive with the relevant customs declaration showing a description and value of the enclosed item/s. If the item is intended as a surprise we are always happy to deliver to an alternative delivery address.

  • Fast Special Delivery on all orders
  • In stock items will be dispatched within 24 hours
  • UK orders delivered the next working day after dispatch
  • Order are fully insured by us for delivery
  • International orders welcome
      DELIVERY OPTIONS COST
      UK Jewellery orders Free
      UK Sculpture orders       		Free
      International Jewellery Orders       		£10
      International Sculpture Orders       		£50

       

      UK Delivery

      Jewellery orders are sent via Royal Mail Special Delivery and if over £1000 inc VAT by DHL. Both methods are delivered the next working day following dispatch.

      Sculpture orders are sent by DPD. When you provide a mobile number DPD will text or email you a 1 hour delivery window.

       

      International Orders
      Delivery to Europe and the R.O.W is £10 for Jewellery orders (By Royal Mail) and £50 for Sculpture orders (By DPD). Estimated 10-14 Working Days.

      Any taxes and duties incurred once the shipment has reached the destination country is the responsibility of the customer.

       

      Channel Island Orders
      Sculpture delivery to the Channel Islands is priced at £10 per order.

       

      Cradle of Love & Bubbles
      Please allow an additional 2 working days for delivery of Cradle of Love and Bubbles pieces. Kindly note that Catherine Best does not accept exchanges or refunds on any bespoke or customised jewellery.

       

      Royal Mail Delays

      We’ve been informed that Royal Mail has a number of strikes planned over the coming months. We’re working to minimise the disruption to our customers over this period, but it could mean that orders arrive a little later than normal.

      You can read more about the planned strikes here: https://www.royalmail.com/latest-news

      Hopefully this shouldn't affect the delivery of your orders, but if you require your order without disruption, please contact us.